Thursday, August 12, 2010

Alpine Access In Big Contract Expansion

Denver-based Alpine Access, a provider of virtual call center services, said Wednesday that it is in a "major" contract expansion with one of its customers, a gaming console company. According to Alpine Access, its expanded contract with the firm is worth nearly $30M over the next two years. The firm is providing advanced technical support and issue resolution services to its customer. Alpine Access said the expanded contract comes as a result of initial launch success with the un-named client. Alpine Access said it has hired more than 200 at-home professionals since the second quarter of this year to service the contract, and that the new contract more than doubles the size of the program.