Salt Lake City-based
inContact, the developer of call center software and optimization tools, said today that it has scored a strategic investment from Siemens Enterprise Communications. The investment in inContact--which is public--came as part of a worldwide distribution agreement with Siemens. The equity investment includes $24M in restricted common stock. The deal also includes a revenue deal, where Siemens will pay a minimum of $15M of net software revenue to inContact over a 2-year time frame, with $5M in 2012 and $10M in 2013. Siemens will become the exclusive master distributor of inContact's software in Europe, the Middle East, and Africa, selling the product as "OpenScape Cloud Contact Center".
posted on Wednesday, June 15, 2011
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