Last Modified on March , 2012
Types of Information We Collect
You do not need to submit personal information to access certain areas of the Site, but if you do not want to disclose certain personal information to us, you will not be able to access certain aspects of the socalTECH Features.
We collect personal information when you create an account through the socalTECH Features; subscribe to our newsletter; participate in feedback forms, questionnaires or contests; participate in forums; make a purchase through the socalTECH Features; or receive customer or technical support.
To create an account for the socalTECH Features, we require you to provide certain information to create your profile, including your name, email address, mailing address, phone number, company name and job title. You will also need to create a username and password. Additionally, we may collect other types of information such as your hobbies, interests, photographs and forum dialogue. Providing additional information beyond what is required to create an account is entirely optional, but enables you to gain more from the socalTECH Features. If you sign up for one of our services which involves social networking sites, we may also collect personally identifiable information from these Internet sources and database services. When you make a purchase through the socalTECH Features, you will also be required to provide a billing address and credit card or other payment information. No information of this type will be collected unless you have registered for services that require it.
How We Use Your Personal Information
The personal information you provide to us will allow us to fulfill your service order; alert you of new services, features, or enhancements; handle your customer service questions or issues; and notify you of promotions, updates, or special offers that we think may interest you. We also use your email address, mailing address and phone number as part of the socalTECH Features in sending you messages about the socalTECH Features and other general announcements.
We keep track of your interactions with us, including but not limited to your activity within the socalTECH Features. We may use personal information that you provide to us to send messages to you in response to your request to perform an activity in connection with your use of any of the socalTECH Features. We may also use your personal information to contact you when necessary.
We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the socalTECH Features. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in providing the socalTECH Features (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties, provided that we do not sell, trade, or otherwise transfer from us any part of the Analytical Data that personally identifies any socalTECH Features users.
“Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. Like many websites, we employ cookies in certain areas of the Site to allow us to provide information to make your online experience more convenient. For example, when you return to the Site after logging in, cookies provide information to the Site so that the Site will remember who you are on subsequent visits, speeding up or enhancing your experience of the socalTECH
Our servers automatically record information that your browser sends whenever you visit the Site. This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the socalTECH Features, if any, which socalTECH Features you use and when and how long you use them. We use this information to monitor and analyze how users use the socalTECH Features, to provide customer service and to maintain and improve the socalTECH Features.
We do not knowingly collect personal information from children under 13, or allow them to create an account for the socalTECH Features. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times.
Additional Information You Should Know About Third Parties
Opting Out of Receiving Communications from Us
If you no longer want to receive our newsletter, emails or other announcements, you may unsubscribe by writing to us at [email protected] or replying to the unsubscribe link at the bottom of our emails. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.
Dispute Resolution for Residents of the European Union
What security measures do we take to safeguard your personal information?
The personal information that you provide to us is stored on servers, which are located in secured facilities with restricted access, and protected by protocols and procedures designed to ensure the security of such information. In addition, we restrict access to personal information to socalTECH employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the socalTECH Features. All socalTECH personnel who have access to this information are trained in the maintenance and security of such information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of any of the socalTECH Features and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework
as set forth by the U.S. Department of Commerce regarding the collection, use,
and retention of personal information from European Union member countries and
Notification of Changes
Tel: (888) 412-6831
Email: [email protected]