BlackLine Taps Zuora For Chief Customer Officer

Los Angeles-based BlackLine said this morning that it has named Karen Flathers as the company's new Chief Customer Officer. Flathers was previously Vice President, Global Field Operations at Zuora, and also has served at Aclara and SAP. BlackLine said Flathers will oversee oversee the day-to-day functions of its Implementations, Support, Customer Success and Product Training departments. BlackLine said Flathers had helped Zuora transition from a "start-up to a pre-IPO mentality." BlackLine just filed for an IPO.